TAKING your car into a garage for one thing and then being asked to pay for more work that’s been uncovered is not uncommon, and the unexpected expense can be a frustration to motorists.
The question is, though, how can you be sure the diagnosis can be trusted? Is the dealer just being overly cautious, or trying to make a quick buck out of customers?
Tim Curtis of Goodmanham, in the East Riding of Yorkshire, was left asking exactly this, after his Toyota RAV4 was called into his local dealer, Hull John Roe, to have airbag recall work carried out.
The off-roader was booked in for February but on collection, Tim was presented with a visual safety report advising that his clutch needed immediate attention. However, Tim was far from…