BUYING used carries more risk than something showroom fresh, but makers’ approved used schemes, which typically guarantee hundreds of pre-sale checks, are designed to increase confidence.
That service usually comes at a premium, so it’s not surprising reader Richard Fox of Crewkerne, Somerset, was annoyed when the Range Rover Evoque he’d bought online from Farnell Land Rover, Bury, was delivered with extensive repair damage.
Richard said the car was scratched, plus had evidence of overspray around the headlights, masking tape left in the back foglight recesses, misalignment of the rear hatch and a milky patch at the top of the windscreen. The car was sent to his local dealer, Taunton Land Rover, for repairs, but when Richard called Farnell to ask about the history of the car, he was annoyed…