QM Properties will use global enterprise company IFS to transform its business and property management. The IFS Applications solution will be deployed at more than 20 of QM’s sites to provide real-time data access, property life cycle management, CRM and mobility capabilities as part of a multimillion-dollar technology investment, and will transform its business with customer experience improvements.
Key to the business transformation of QM Properties is the consolidation of business systems across finance, HR, sales and customer relationship management, project management and property management into a single unified system. This will streamline many business processes and provide access to integrated, real-time information and reporting.
The addition of CRM and mobile functionality will drive customerexperience improvements, as will the deployment of mobile ready capabilities for property life cycle management, including…