AN EXTRA YEAR
I would like the people of Australia to know that if they have a problem with any Apple product, and it happens outside the 12-month warranty, please don’t worry. As long as the problem has happened within 24 months, take it back to Apple and they should either fix it, or replace the product for you.
I found this on the ACCC website:
In the undertaking Apple has publicly acknowledged that, without limiting consumers rights’, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the ACCC at any time within 24 months of the date of purchase.
Don’t be afraid to go to the Genius Bar and escalate the matter if need be, because we, as consumers, have rights. If…