1 STAY NIMBLE
While the principles of graphic design may be immutable, UX is a different beast. As Matt Theakston of TH_NK puts it: “Print design is like tennis, it’s individual and heroic, even. Digital service design is more like football, but played on a constantly moving pitch, without a fixed playing time, where the rules keep changing.”
2 IF IN DOUBT, REDUCE
“Design for strong centre-of-use first,” says Theakston. “Every service and product has a core journey, so start here. Ask ‘What is our user’s intent, at every point?’ and design for it. And if you’re stuck, take as much out of the interface as you can for it still to function. Adding is easy.”
3 PSYCHOLOGY IS THE FOUNDATION
As UX is focused on users, understanding psychology is…