‘Sometimes, it’s probably better to be the tortoise rather than the hare.’ During Sony’s mega media review last year, MediaCom’s new business team was pitching for the Sony PlayStation business, but something wasn’t quite clicking.
“We were trying to land a strategic framework—some thinking around different audiences, who we targeted to deliver different aspects of the brief,” recalls MediaCom’s global COO Toby Jenner. “And actually, the client called us out. He said, ‘I don’t buy it.’ And we all kind of looked at each other with abject horror, as you do.”
Luckily, the agency’s global business development strategy officer, Jon Gittings, was there to help.
“Very calmly during the break, Jon took the client aside and talked him through it and rearticulated why it was the right thing,” says Jenner.…
