1. PICK THE RIGHT CLIENTS
If your potential client is good at what they do, the chances are they will be a good client, says Thomas Kronbichler. “And they know that there are other people who are very good at what they do, too. If that’s established, the collaboration will be a good one.”
2. CONTROL YOUR PROJECTS FROM START TO FINISH
“Because we are a very small team, and all of us are designers, we can control projects from start to finish,” says Martin Kerschbaumer. “Most of our clients are medium-sized companies or cultural institutions, so we talk to the decisionmakers right away.”
It might sound counter-intuitive, but this control is key to successful experimentation. “That’s how we can pull off experimental work,” explains Kerschbaumer. “We keep the head-count…