I began paying much closer attention to the subject of change in 2016, when I lost my job. Until then, I thought I understood it. For over two decades I had worked in corporate communications, supporting businesses through transitions of every kind. I helped leaders communicate during mergers, restructures, rebrands, downsizing, investment and digital transformation. From Virgin Atlantic to Costa Coffee, The RAC and Vodafone, I was the one shaping the story of change.
And then, I was made redundant from a role I loved. The skill I prided myself on – telling other people’s change stories – no longer applied to my own life. Suddenly, I wasn’t inside the narrative, guiding it. I was outside, with no script, no title, no team, no IT help desk!
At first, I…