Table of contents for June / July 2024 in Readers Digest Australia

Flood Of Tears ‘Yellow Dog’s Travels’ (My Story, Feb/Mar) made me reminisce back to 2010 when our family dog, Molly, disappeared after we were hit by a flood. Molly was very close to my grandmother and losing Molly made her feel a little lost. A year went by. One day, my father and I were driving through the countryside when, like a bolt out of the blue, we saw a brown dog that looked like Molly. She was guarding a warehouse about 45 kilometres from our home. We rushed to pick up Grandma and drove back excitedly. Their reunion made us all cry. They were never separated after that. MARCELLA ADISUHANTO Medical Miracles I was profoundly inspired by the article ‘Lives In The Balance’ (Bonus Read, Feb/Mar). On my first reading,…

Good Pet. Better Friend GEORGENE A. When I first got my turtle, Nicky, I was ten years old, and she was about the size of a coin. We’ve grown together (I’m now 80 and she weighs 2.5 kg), and she’s been my best friend through it all. Nicky lives in our backyard pond in the summer, and has her own room and filtered kiddie pool in the winter. She’s also quite social and curious. As the star of ‘Show And Tell’ for four kids and eight grandchildren, she cranes her neck out of her shell to get a good look at her fans. Nicky loves munching on the tomatoes and pretzels the neighbourhood kids feed her, and she’s even gutsy enough to steal a mouthful of dog food. On her…

Research has shown that over the past couple of decades, people’s attention spans have shrunk in measurable ways. But there are steps you can take to help you focus better. Minimise distraction. Removing yourself from people and devices will allow you to concentrate better. If you find yourself sidetracked by digital devices, turn off notifications and train yourself to check them at set intervals. Set a timer. Find the right sound. Whether it’s music, white noise or even silence, you might find there’s a particular sound that helps you maintain your attention. This enhances alpha waves, brain waves that promote relaxation and are thought to play a role in cognition and, according to a small 2015 US study, make you more creative. Move your body. When you exercise, your heart…

In 2018, Jeff Highsmith started a Facebook page on behalf of his family. The page had one objective: to find Melissa Suzanne Highsmith, Jeff’s sister. At just 21 months, she had been abducted from the family home in Fort Worth, Texas, by her babysitter 51 years earlier and the family was desperate for answers. In addition to the Facebook page, they made flyers with baby Melissa’s face and age-progression photos that indicated what she might look like now, in her 50s. Remarkably, they were convinced she was still alive all these years later, and determined to be reunited with her. They knew that more tools were now available to help locate missing persons – such as genealogy kits with DNA tests. And so, the family bought DNA DIY kits, and…

I once wore a silver jacket to college and turned up late for class. I apologised and the lecturer said it was OK, then waited until I was halfway across the class before saying: “Trouble with the spaceship again, was it?” @MRWEIR I wore an orange rain poncho to an outdoor show during a storm. A girl who was on the phone trying to find her friends said: “I’m standing next to someone who looks like a traffic cone.” @BILLYANANIA During my goth days and dressed all in black, I overhead an elderly lady in a village shop say, “Bless, she must have lost someone dear to be in constant mourning like that.” @EILEENLEFT5 Going on a date and dressed in a nice pair of jeans and smart jumper, I…

“My wife ordered iced coffee!” Rewording Word Of The Day The Merriam-Webster dictionary produces a word of the day, and the folks at Fark helpfully show us how to use it in a sentence: M-W word of the day: gainsay Helpful Fark: “I’m going to eat way too much over the holidays and gainsay five to ten kilograms.” M-W word: abandon Helpful Fark: “Paul McCartney and Wings’ biggest hit was abandon the run.” M-W word: countenance Helpful Fark: “We were curious how many insects were in the colony, so we spent the whole day countenance.” Dinner Guest When asked by The New York Times Book Review which writer he’d invite to a dinner party, comedian John Cleese answered, “Mark Twain… because he said, ‘Wagner’s music is much better than it…

FROM THE NEW YORK TIMES MYTH 1: Fresh fruit and vegetables are healthier than canned, frozen or dried varieties. Despite the enduring belief that ‘fresh is best’, research has found that frozen, canned and dried fruit and vegetables can be just as nutritious as fresh. “They can also be a money saver and an easy way to make sure there are always fruit and vegetables available at home,” says Sara Bleich, a professor of public health policy at Harvard University. One caveat: some canned, frozen and dried varieties contain added sugar, saturated fat and sodium, so be sure to read nutrition labels, especially on prepared foods. Choose the ones that keep those ingredients to a minimum. MYTH 2: All fat is bad. When studies published in the late 1940s found…

FROM THE BOOK EDISON’S GHOSTS It’s possible that some people are just too smart for their own good. Or that some of history’s best-known ‘brainiacs’ lacked some good old-fashioned common sense. Consider these scenes from the past Einstein Put The ‘Nauti’ In Nautical Einstein is most famous today as, well, Einstein. His name is synonymous with what he was. But among the accolades is something that stands out as truly impressive: his uncanny ability to make dozens of complete strangers save his life, over and over again, and never once did it look like he might learn from it. The year was 1939, and Einstein had rented a cottage in the sleepy coastal hamlet of Cutchogue, Long Island. He had just one thing on his mind: sailing. Einstein loved sailing.…

1. What word describes a set of rules that a machine can follow to learn how to do a task? 1 point 2. What type of ‘novel’ food source did the European Union recently approve as safe to eat? 1 point 3. What celebration device has been around since as early as 200 BCE in China, when it was accidentally discovered that the noise it makes scares off intruders? 1 point 4. Guy Pearce played a drag queen in a 1994 Australian film journeying across the Australian Outback. What was the name of the film? 2 points 5. The name of which primate meaning ‘Man of the Forest’ is derived from Malay? 2 points 6. Which space telescope was launched into low Earth orbit in 1990 and still remains in…

Going the extra mile every day to deliver the best customer experience It is no mean feat to win the Australian Iconic Brand award, but to win it for four consecutive years is resounding affirmation that for many of us, Bunnings Warehouse is a local institution. This year, Bunnings Warehouse will celebrate its 30th anniversary. Over those three decades, Bunnings has become a part of the national fabric, with Australians everywhere making a trip to Bunnings part of their weekend ritual. Far from sitting on its laurels, one thing the business will never lose sight of is recognising that its team makes it all happen. “Our team members are the heart and soul of our business,” said Mike Schneider, Bunnings Warehouse Managing Director. “We’re so proud of the incredible work…

Long lasting product.FEMALE, 40-49, NSW/ACT A brand I have used a number of times and am happy with.FEMALE, 30-39, QLD A stand out brand.MALE, 18-29, SA/NT Reliable, durable, outstanding performance.FEMALE, 50-59, SA/NT SINCE 1936, WHEN FUJITSU GENERAL LIMITED was founded (originally established as Yaou Shoten Ltd), research and innovation has been at the heart of the company’s ethos. Still to this day, Fujitsu General’s continuous pursuit in delivering excellence relies on supportive people and services, as well as their strong Japanese heritage of innovative research, manufacturing and product development. “Here at Fujitsu General Australia (established in 1974), we strive to consistently provide high quality, energy efficient products accompanied by superior customer service,” said Zdenka Micallef, Head of Marketing and Communication ANZ. “To be ‘Australia’s Favourite Air®’ means to be the…

Fantastic BBQs, cooks great, easy to use, great accessories.FEMALE, 18-29, SA/NT I and most of my family own a Weber and it never lets us down.FEMALE, 18-29, VIC/TAS A trusted, reliable brand delivering quality results every time.MALE, 30-39, NSW/ACT CREATING INCREDIBLE (AND DELICIOUS) outdoor cooking moments is central to everything Weber does. A beloved feature of Australian backyards for over 45 years, Weber has helped create millions of memorable meals. Last year, Weber launched its all-new Weber Q range which was designed with Australian consumers in mind. Consumer feedback was central to the design process. “We want Aussie consumers to have the best possible cooking experience the very first time they cook on their Weber barbecue, so we build comprehensive recipe and user guides tailored to each range,” said Nicole…

Great service to outback Australia. Reliable, honest, caring.MALE, 70+, SA/NT The work they do is life changing.FEMALE, 18-29, VIC/TAS True group of heroes.MALE, 30-39, VIC/TAS FORMED BY THE REVEREND JOHN FLYNN IN 1928 with the aim of extending the ‘mantle of safety’ to those who live, work and travel in the bush, the Royal Flying Doctor Service (RFDS) has been there for people in rural and remote Australia ever since, because it believes that where you live should not determine your health status and life expectancy. By providing ongoing primary health and emergency medical services to those who live in the outback for the past 96 years, the RFDS has been reducing this disparity in health outcomes. As a national health charity, the RFDS works closely with local communities to…

Delicious, quality ingredients.FEMALE, 60-69, SA/NT Can be trusted due to consistent high quality.MALE, 30-39, NSW/ACT Good range of products.MALE, 40-49, VIC/TAS Long trusted brand.MALE, 50-59, NSW/ACT CADBURY’S FOUNDER John Cadbury believed chocolate could make the world a better place and built his company on its generous and pioneering values. Today, Cadbury continues to embrace these values and has a proud history supporting communities through national sporting partnerships, environmental and conservation efforts. In 2024, Cadbury continues to put generosity at the heart of the ‘A Cheer & A Half’ campaign by encouraging Australians to celebrate volunteers, the unsung heroes of sport, and by supporting grassroots sporting communities via donations. Through a limited-edition packtivation featuring inspiring reallife stories from athletes showcasing the significant impact volunteers have made in their personal and professional…

Consistent, great value.FEMALE, 50-59, SA/NT Food and entertainment are unparalleled.MALE, 70+, WA BEST for caring about all their passengers.MALE, 50-59, QLD Very friendly and helpful.FEMALE, 40-49, QLD WHAT BEGAN AS ONE SHIP AND A MAIDEN VOYAGE to Mexico in 1965 has sailed into the history books as an award-winning cruise operator with 16 vessels that take guests to more than 330 ports around the world. Past guests agree, there’s so much to love about a Princess® cruise, starting with the Princess MedallionClass® experience. Designed to make your holiday personalised and effortless, guests can enjoy food and drinks delivered on demand, keyless stateroom entry, reserve dining tables and activities, and Medallion Net® WiFi. Guests are also provided with a dazzling array of world-class cuisine by award-winning chefs, live Broadway-style production shows,…

Great quality. My favourite.MALE, 70+, WA Keeps the clothes fresh and soft.FEMALE, 30-39, NSW/ACT Smells amazing.FEMALE, 18-29, WA Good for sensitive skin.FEMALE, 18-29, QLD WANT YOUR CLOTHES to look newer for longer and to enjoy long lasting fragrance beyond the wash? Comfort has got you covered, helping you elevate your laundry routine. Including a fabric conditioner in your routine ‘adds back’ softness to your clothing, making your clothes, sheets and towels soft and gentle to touch. Recommended by leading washing machine manufacturers, Comfort reduces wrinkles in clothes when they dry and helps the iron glide over them. When searching for advanced garment care and to extend the life of your clothes, try Comfort’s Ultra Care collection, which provides the ultimate in clothing care. With patented Fibre Protect technology, it smooths…

Excellent quality products and services.FEMALE, 40-49, VIC/TAS Great range, good price, long lasting, robust, good dealership network.MALE, 70+, SA/NT Reliable brand, lots of accessible outlets, affordable.MALE, 60-69, QLD RENOWNED FOR QUALITY and reliability, STIHL is committed to pushing the boundaries of innovation year after year. Using revolutionary technology, STIHL tools are built to last, providing Australian gardeners and professionals alike with peace of mind that their STIHL tools – whether that be a mower, hedge trimmer or blower – are ready to take on diverse garden challenges. Sold exclusively through a 600-strong network of independently owned STIHL dealers nationwide, Australians can rest assured that the customer service they receive is equal to STIHL’s state-of-the-art products. A global market leader backed by over 98 years of German engineering excellence, and the…

Convenient and reliable.FEMALE, 40-49, VIC/TAS Good service, accurate and helpful outcome.MALE, 40-49, WA They have great products and friendly staff.FEMALE, 70+, SA/NT YOUR EARS ARE IN GOOD HANDS. Since launching Audiology almost seven years ago, Specsavers has completed over 3 million hearing screenings on Aussies. Specsavers believes that everyone has the right to access the highest quality hearing services and encourages Australians to have their hearing checked every two years. “It’s normal for hearing to deteriorate over time, sometimes so slowly it can creep up on you,” says Nick Taylor, Specsavers Chief Audiologist. In store, you’ll find Audiology Professionals dedicated to your hearing care, with tailored solutions, ongoing support, and outstanding value. Specsavers offers the latest technology hearing aids with a range of styles and options available. They are fitted…

Professional and friendly continuous care.FEMALE, 60-69, QLD Reliable and worked visits around my mum’s life.MALE, 60-69, QLD BlueCare staff cared for my husband with compassion and kindness.FEMALE, 60-69, QLD An excellent reputation.MALE, 60-69, QLD EMPOWERING QUEENSLANDERS TO LIVE LIFE THEIR WAY is just one thing that has continued to set BlueCare apart from its competitors since 1953. From its very first home visit, BlueCare has been driven by a genuine desire to serve Queenslanders and improve the lives of those who need care. Today, BlueCare makes more than 3.5 million visits each year and is one of Queensland’s largest and most trusted not-for-profit providers of in-home care, residential aged care and retirement living. But none of this would be possible without the passion of its 8000-strong, big-hearted BlueCare team –…

Well organised and very trusted.MALE, 70+, SA They do a wonderful job and are very helpful.MALE, 70+, SA Good service and friendly.FEMALE, 40-49, SA Excellent quality care.MALE, 70+, SA SINCE 1935, RESTHAVEN has been enriching the lives of older people. One of a select few providers with offerings in Retirement Living, Wellness Services, Help at Home and Residential Aged Care, Resthaven’s core values of trust, dignity and choice are on display throughout South Australia. Today, the not-for-profit charity is governed by a dedicated Board that ensures the brand’s long-term success by providing a solid moral compass that shapes all organisational decisions, continually directing the focus back to its values and the purpose of providing outstanding care and support to older Australians and their careers. Resthaven is proud of its heritage…

Amazing health benefits. Delicious.FEMALE, 18-29, VIC/TAS Healthiest, high quality honey.FEMALE, 18-29, QLD Trusted brand from a trusted source.FEMALE, 30-39, NSW/ACT Reputable in the honey industry.MALE, 50-59, SA/NT MĀNUKA HEALTH DOESN’T HURRY the honey-making process. In fact, it takes up to two years to create its deliciously consistent, potent Mānuka honey – from hive to jar. Established in New Zealand in 2006, Mānuka Health is committed to crafting the world’s finest Mānuka honey while safeguarding the wellbeing of people, bees and the environment. Mānuka Health creams its honey at low temperatures to preserve its goodness and ensure a consistent, rich and smooth texture. It also stores it at ambient temperatures to allow it to age as nature intended. Mānuka Health spent years discovering the extraordinary properties of Mānuka honey and pioneered…

Have been using OMO for years and is the one I find most reliable for all skin types.FEMALE, 60-69, WA It always works well and removes stains on the first wash.MALE, 30-39, NSW/ACT So dependable and trustworthy.FEMALE, 30-39, SA/NT OMO BELIEVES THAT EVERY STAIN HAS A STORY, and that every stain is a proud mark of a life fully lived. However the game goes, OMO makes sure you’re ready to get dirty, fearlessly every day and PLAY ON. For over 65 years, OMO has provided laundry detergents that deliver amazing stain removal every time. OMO offers a wide variety of products: OMO Ultimate, with its ability to treat 48-hour dried in stains; OMO Sensitive, which is tough on stains but gentle on skin; and OMO 3-in-1 Capsules, which provide a…

Provides great prices on their glasses and services.MALE, 50-59, SA/NT Professional service, latest technology and value for money.FEMALE, 60-69, QLD They are experts in the industry.MALE, 50-59, WA THIS YEAR, SPECSAVERS CELEBRATES its 16th year in Australia, and 40 years since the first Specsavers store first opened in the UK. Throughout this time Specsavers has always focused on providing care that is affordable and accessible to all its customers. Specsavers is proud to be a healthcare provider that Australians can trust. And that trust is built through great customer service and the commitment to go the extra mile – for example with every customer receiving an OCT 3D eye scan at no extra cost as part of their eye test. Specsavers is genuinely determined to change lives through better sight…

Easy to use. Dogs like the chews.FEMALE, 40-49, VIC/TAS Good quality and recommended by my vet.MALE, 40-49, QLD I have used it for years and find it has the best coverage.FEMALE, 40-49, QLD Recommended by my vet who I trust a lot.FEMALE, 30-39, SA/NT THE LAUNCH OF NEXGARD® marked a pivotal moment for parasite control in dogs. The first of a new generation of products in Australia, and the world’s first chewable monthly paralysis tick-prevention product, NexGard for Dogs provides pet owners with long-lasting control of fleas, ticks and mites, while NexGard SPECTRA for Dogs protects against these, in addition to heartworm and intestinal worms. Research has shown that since the introduction of new generation parasite control products like NexGard, cases of potentially fatal tick paralysis in Australian dogs have…

Easy to apply. Wellrespected brand.MALE, 50-59, SA/NT Good and reputable.MALE, 30-39, NSW/ACT Good experience over decades.MALE, 60-69, VIC/TAS It is the only brand I use.FEMALE, 60-69, VIC/TAS WHEN INTRODUCED ONTO THE AUSTRALIAN market in the late 1960s, Poly was considered revolutionary, because unlike the spackle-based fillers available at the time, the Polyfilla Cellulose Filler didn’t crack or shrink. Over the years, many Poly products have been launched in Australia, some of which can still be bought today, including Polyfilla and Polystrippa. Poly is a well-respected and trusted brand of choice for DIY enthusiasts and trade professionals for preparing decorative surfaces. Poly’s premium quality, tailored range makes it easy to select the best product for the job at hand to ensure outstanding results. With a continued focus on innovation that makes…

Always recommended by health professionals.FEMALE, 18-29, SA/NT Good product, supports cancer research.FEMALE, 60-69, QLD Sunscreen that works and is affordable.FEMALE, 18-29, SA/NT Good quality.MALE, 18-29, WA CANCER COUNCIL CONTINUALLY ENCOURAGES us to protect ourselves from the harsh Australian sun by following its well-known ‘slip, slop, slap, seek and slide’1 measures. Offering formulas to suit a range of lifestyles, Cancer Council sunscreen is the number one selling sunscreen in Australia, and provides very high, broad-spectrum protection from harmful UV rays. Cancer Council sunscreens are proudly Australian made, TGA (Therapeutic Goods Administration) listed and have been voted Most Trusted Sunscreen for eight consecutive years. The Cancer Council’s key message this year is to Protect Your People. You should protect your loved ones from harmful UV rays when UV levels reach three and…

Excellent reputation and performance.FEMALE, 60-69, QLD Good value for money.MALE, 60-69, QLD I’ve always had great experiences.MALE, 60-69, QLD Very reliable, tough and affordable.MALE, 40-49, WA CONTINUED CONFIDENCE: Bridgestone remains the most trusted tyre brand across Australia and New Zealand, retaining the coveted title for an unprecedented 11th time in Australia, and eighth straight year in NZ. According to Bridgestone ANZ Managing Director, Heath Barclay, the Reader’s Digest Most Trusted Brand accolade showcases the continued priority the company places on safe and quality products. “Bridgestone was founded on a mission of serving society with superior quality, and that’s something that is unchanged. We continue to develop and provide safe, reliable and quality tyres, supported with transparent and expert service, and have earned the trust and respect of motorists across Australia…

They provide a huge range of vitamins and are leaders in the industry.MALE, 60-69, QLD I like their product range and the consistency of their products.MALE, 40-49, VIC Transparent and reliable.FEMALE, 30-39, NSW/ACT Variety and value for money.FEMALE, 60-69, NSW/ACT SWISSE HAS A LONG and established heritage in vitamins, minerals and supplements, founded upon a desire to create premium products that support wellbeing and general health. More recently, Swisse has taken its wellness expertise and extended it to offer skincare and sports nutrition. “It’s hard to believe that the Swisse story started over 50 years ago in a little bakery in Collingwood, Victoria,” says Kerrie Wade, Marketing Director ANZ. “Our founder, Kevin Ring, set off on a journey to explore the world in search of rich ingredients from nature that…

“Quality is remembered LONG AFTER THE PRICE IS FORGOTTEN.GUCCI FAMILY SLOGAN” “Your word is your brand and if your word contradicts the quality of what you grow and sell, you will have difficulty in your community in the future.CINDY ANN PETERSON, AUTHOR” “AT WORK OR IN RELATIONSHIPS, TRUST IS KEY IN THE IMPACT IT MAKES AND HOW IT INFLUENCES AN ORGANISATION. IT IS PRETTY AMAZING, AND CONTAGIOUS. LEARN TO TRUST AND EARN TRUST.”PRIYA MENON, EXECUTIVE DIRECTOR, 3M INDIA “A brand is a promise. A good brand is a promise kept.”MUHTAR KENT, COCA-COLA COMPANY CEO” “BRANDS ARE BUILT FROM WITHIN … [THEY] HAVE VERY LITTLE TO DO WITH PROMISES MADE THROUGH ADVERTISING. THEY’RE ALL ABOUT PROMISES MET BY EMPLOYEES.IAN P BUCKINGHAM, AUTHOR OF BRAND CHAMPIONS” Loyalty cannot be blueprinted. It cannot…

CELEBRITY CHEF Jamie Oliver, this month’s cover feature (page 28), is well known for his views on the importance of healthy eating, particularly for children. But his opinions have attracted criticism. In a frank interview, the 49-year-old father of five discusses his food campaigns and why honesty has always been his starting point. Also in this issue: we look at the 20-year fight to clear Australian Kathleen Folbigg’s name after she was imprisoned for murdering her four infants (‘A Mother’s Conviction’, page 136); explore the not-so-often trekked parts of Laos (‘Next Stop: Who Knows?’, page 124); and delve into the history and benefits of yoga (‘13 Things: Mind-Bending Facts About Yoga’, page 64). This month marks the 25th year of our annual Trusted Brands survey (page 157). We are very…

YOU CAN’T REVERSE SLEEP DEPRIVATION With help from people who volunteered to stay up overnight, US scientists tested two popular ways of compensating for sleep deprivation: caffeine and napping. Sleeplessness took a toll on people’s ability to stay focused on a task and to follow a complex set of directions. Consuming caffeine equal to two cups of coffee improved focus but not direction-following. Taking a 30- or 60-minute snooze didn’t fully restore their brain function, either. So while loading up on caffeine and taking a quick nap at midday might help you get through the day, neither will have you performing at your best. DOSE OF GOOD NEWS Although bad news stories can be worth your attention, adding some good news into your media diet could benefit your mental health,…

FROM THE NEW YORK TIMES In the morning of the day I had decided to go without using plastic products – or even touching plastic – I opened my eyes and put my bare feet on the carpet, which is made of nylon, a type of plastic. I was roughly ten seconds into my experiment and I had already committed a violation. Since its invention more than a century ago, plastic has crept into every aspect of our lives. It has made possible thousands of modern conveniences, but it has come with downsides, especially for the environment. In a 24-hour experiment, I tried to live without it altogether in an effort to see what plastic stuff we can’t do without and what we may be able to give up. At…

Customer: May I try on that dress in the window, please? Assistant: No, ma’am. You’ll have to use the fitting room like everyone else. While I was shopping, I saw an ad in a window. It said, “Television for $1, volume stuck on full.” There’s no way I can turn that down. My wife asked me to put tomato sauce on the shopping list. Now I can’t read anything. I don’t like how shopping centres are so similar. You see one, you’ve seen a mall. What do you call security guards working outside Samsung shops? Guardians of the Galaxy. So my wife wondered how the pancakes got into our shopping trolley. I said maybe they crêped in there. SOURCES: WWW.SCARYMOMMY.COM, LAFFGAFF.COM…

WRONG PERSON, RIGHT TIME I saw an old high school friend’s name pop up on Facebook. The account had no photo, but I was excited and wrote her a message: “Melinda, I’m so happy to find you again!” She replied, “Nice to hear from you, Bonnie. Let’s catch up.” We went back and forth, updating each another on the years since high school. But something wasn’t right. The stories just didn’t jibe with my memories. Turned out this was a different Melinda from high school, not the one I had thought. But we were having so much fun, we kept in touch, and she’s become a valued friend. I’m quite thankful for the case of mistaken identity. —BONNIE DRURY Old Flame Name Game Years ago, I called my then-boyfriend by…

Twenty years later, science finally uncovered the truth DR CAROLA VINUESA was in her office at the John Curtin School of Medical Research in Canberra one afternoon in August 2018 when she received a call that both changed her life and saved another. As a professor of immunology, Vinuesa immersed herself in the fascinating and complex world of genetics. The call was from David Wallace, a former student at John Curtin. He presented Vinuesa with a scenario that was equal parts shocking, intriguing and devastating: a woman named Kathleen Folbigg had been sentenced to decades in prison for murdering her four children, all infants, over a period of ten years. The case had captivated the nation. Many were abhorred by Folbigg’s crimes; others questioned the veracity of her guilt. Given the…

1. blue space – A: high-income neighbourhood. B: undeveloped land. C: place with visible water. 2. keystone – A: piece at the top of an arch. B: structure that reinforces a wall. C: paving design. 3. egress – A: exit. B: land lost to rising sea levels. C: prominent landmark. 4. minaret – A: cross-shaped church. B: outermost part of a Hindu temple. C: tall tower on a mosque. 5. blobitecture – building design that is A: inexpensive, with little regard for beauty. B: impossible to create in real life. C: round and organic-looking. 6. artery – A: major road or railway. B: site offering an essential service. C: hallway with rooms on either side. 7. eaves – A: abandoned settlement. B: lower part of a roof that overhangs the…

Caring and reliable.FEMALE, 70+, QLD The treatment is phenomenal.FEMALE, 30-39, NSW/ACT Quality, longserving brand with a good reputation.MALE, 50-59, QLD My friend is well looked after there.MALE, 60-69, QLD WITH A LONG HISTORY IN nursing and clinical care, Anglicare Southern Queensland’s residential aged care facilities deliver an exceptional standard of service to 900 residents and their families every year. The holistic care provided by Anglicare Southern Queensland responds to the diverse needs and choices of each of their residents. Their person-centred philosophy supports autonomy and dignity, and encourages residents to form and strengthen partnerships of care. Anglicare Southern Queensland is proud to offer Specialist Dementia Care through the Commonwealth-approved programme, which provides a dedicated, dementia-friendly environment and specialised care for people living with dementia who are impacted by severe behaviours.…

The brand I trust the most.FEMALE, 50-59, SA/NT Latest tech. Versatile to use at home.FEMALE, 50-59, VIC/TAS Very happy with our Samsung air conditioner.MALE, 70 +, SA/NT Energy efficient, competitively priced.MALE, 40-49, NSW/ACT AUSTRALIANS ARE NO STRANGERS to extreme climates, and that’s where Samsung has our backs. Samsung offers Air Solutions that maintain performance and reliability with mind to the current economic climate. “Consumers are purchasing products that don’t use too much energy, which can drive up household costs,” said Mike Lilly, Head of Air Conditioning. “They are also looking for smart technology to adjust and monitor the temperature remotely. New Samsung products incorporate both: technology to assist with energy efficiency and smart features that maximise convenience while purification supports clean air.” Samsung air conditioners integrate innovative software and hardware…

Amazing products with great health benefits.FEMALE, 50-59, VIC/TAS Weet-Bix has been a favourite since I was a kid.MALE, 60+, VIC/TAS They are part of Australian culture.FEMALE, 18-29, WA Supports Australian farmers and athletes.FEMALE, 50-59, QLD FOR THE 12th YEAR IN A ROW, Australians have declared Sanitarium Weet-Bix™ their Most Trusted Breakfast Food. Australians young and old have long been proud to call themselves Weet-Bix kids. In fact, more than 90 years after Sanitarium launched its now-iconic wholegrain cereal, you’ll find Weet-Bix in almost half of all Australian homes – and it still represents simple, honest nutrition that the whole family will love. Alongside the classic ‘two with milk’ approach, Aussies love finding new and delicious ways to enjoy Weet-Bix – with banana and honey, yoghurt and berries, or overnight Weet-Bix…

Established, trustworthy, caring.FEMALE, 40-49, WA Admire what they do for animals.FEMALE, 40-49, QLD They really care about animals.MALE, 60-69, WA I’m a volunteer so I see all their hard work.FEMALE, 50-59, SA/NT “WE’RE DELIGHTED TO BE HONOURED WITH Highly Commended once again among Reader’s Digest’s most Trusted Brands for 2024,” says Richard Mussell, CEO of RSPCA Australia. “Every day, we’re reminded just how crucial the community’s trust is for our work. Australians trust us to care for animals, to investigate animal cruelty when it occurs, to provide advice on how to care for our pets, and to push for laws and practices that better protect animals. “And we know that we have to work tirelessly to maintain that trust – including by ensuring that our animal care, prevention, education and…

High quality service and value for money.FEMALE, 30-39, QLD Of all our cruises, they have been the best.MALE, 70+, VIC/TAS Recommended by friends.FEMALE, 60-69, VIC/TAS Been around for decades.MALE, 50-59, SA/NT AUSTRALIA’S FAVOURITE CRUISE LINE, P&O Cruises, is home-grown and proud of it. It has been taking Aussies on cruising holidays for over 90 years, pioneering Pacific Island cruising and offering itineraries to a wide variety of the region’s ports. And they don’t just visit them, they make sure the communities they visit benefit as much as the guests. P&O Cruises strive to create unique, authentic holidays that bring Australians together. “Millions of Australians have enjoyed memorable holidays at sea on a P&O cruise. Our heritage as a cruise holiday pioneer allows us to stand proudly as Australia’s favourite cruise…

I admire and respect Bosch. Their products are innovative while their customer service is fantastic. They go out of the way to resolve any issue.FEMALE, 50-59, VIC/TAS Bosch makes outstanding dishwashers that perform admirably every time.MALE, 30-39, NSW/ACT RENOWNED FOR TRUST AND QUALITY, Bosch upholds its tradition of precision engineering with its range of dishwashers. Each Bosch dishwasher undergoes rigorous testing to meet the highest standards of performance. From tough stains to delicate glassware, Bosch dishwashers are built with quality, performance and sustainability in mind. Using from as little as 11 litres of water per wash cycle, Bosch German-made Series 6 dishwashers can help you save water around the house#. Ranked the world’s No.1 brand in dishwashers*, Bosch’s unique EcoSilence Drive technology delivers powerful yet quiet performance, conserving energy and…

An innovative brand with a solid reputation.FEMALE, 40-49, SA/NT Good designs and prices.MALE, 60-69, VIC/TAS Great quality products that work well for years.FEMALE, 60-69, WA My Samsung fridge works great and is energy efficient.FEMALE, 18-29, SA/NT SAMSUNG IS COMMITTED TO DEVELOPING innovative technology that seamlessly blends innovation with design aesthetics to simplify consumers’ everyday lives. Samsung’s Cooking Report, conducted by Nature market research, found that nine in ten Australians are interested in technology in their kitchen that helps with meal planning and deciding on what to cook and buy. This year, Australians will have their aspirations realised when Samsung launches the new AI Family HubTM. The brand new feature ‘AI Vision Inside’ uses an internal camera and can identify up to 33 fresh food items as they enter and leave…

Good, trusted, effective products.FEMALE, 40-49, VIC/TAS Industry leader, good products.MALE, 60-69, SA/NT A reputable brand, highquality products.FEMALE, 50-59, VIC/TAS Long-standing Australian brand.MALE, 40-49, QLD FOR MORE THAN 80 YEARS, SELLEYS® has been providing innovative, world-leading glues and construction adhesive products – such as Selleys No More Gaps®, Power Grip®, Aquadhere®, Liquid Nails®, Araldite®, Kwik Grip® – that help Australians achieve lasting results and deliver pride and satisfaction in a job well done. Selleys is proud of its heritage, innovation and commitment to excellence. Today, this passion also extends to living sustainably. Not only does Selleys provide glues and adhesives that enable consumers to repair, re-purpose and re-use; it inspires and educates consumers by showcasing inspirational projects and creating educational ‘how-to’ videos. A market-leading brand with world-class quality and product innovation,…

My nan got great care with them.FEMALE, 40-44, NSW Cares about its people.FEMALE, 50-54, NSW Great service and good care.FEMALE, 45-49, NSW My mother was looked after by Uniting for the last seven years of her life.MALE, 75+, NSW UNITING IS ONE OF THE LARGEST and most trusted not-for-profit aged care providers in NSW and the ACT, with a long history of supporting seniors to stay safe and independent in their own homes and communities. Uniting’s Home and Community Care team is committed to helping people continue to live life in the ways they choose, with high-quality services tailored to each client’s unique needs, circumstances, and budget. Building a close home care relationship means that Uniting can proactively support clients through their changing needs as they grow older, giving them…

Genuinely caring. My mother has never had any problems.FEMALE, 35-39, QLD Just wonderful.FEMALE, 60-69, QLD They helped me with home repairs that I couldn’t do.MALE, 70+, QLD They’ve been around for a long time and have a strong ethical core.MALE, 60-69, QLD ANGLICARE SOUTHERN QUEENSLAND provides over 30,000 Queenslanders with a range of supportat-home services, including cleaning, personal care and hygiene, nursing and allied health, palliative care, social support, health and wellbeing programmes, home maintenance and modifications, respite care, and spiritual and pastoral care. Supporting Queenslanders for more than 150 years, Anglicare Southern Queensland is recognised as one of the state’s most experienced and trusted providers, with services in aged care, foster care, youth support, housing and homelessness support, and counselling. Anglicare’s person-centric philosophy ensures best-practice care across all its…

They are proven and have a great reputation.MALE, 50-59, VIC/TAS Always had positive experiences. Trusted. Reputable.MALE, 50-59, VIC/TAS I have had family members using the brand and they have received really good care.FEMALE, 40-49, VIC/TAS AUSTRALIAN UNITY, the nation’s first member-owned wellbeing company, is dedicated to providing ‘Real Wellbeing’ for all Australians. With a rich history of delivering various health, wealth, and care services since 1840, Australian Unity is now providing quality support and clinical services in the home to approximately 50,000 customers. For older Australians who aspire to age at home, Australian Unity offers a range of tailored services, from home maintenance to personal care. The company understands that Real Wellbeing encompasses more than just physical health; it encompasses standards of living, feeling secure in one’s home, personal relationships,…

Been using it for 60 years, never let me down.MALE, 70+, NSW/ACT High quality. Great prices.FEMALE, 30-39, QLD Trusted brand, kills germs, fresh fragrance.FEMALE, 30-39, QLD Effective and reliable.MALE, 30-39, VIC/TAS SINCE ITS HUMBLE BEGINNINGS in 1935, when Dettol Antiseptic Liquid was used as a post-surgery antiseptic skin wash in hospitals, Dettol has evolved to become the trusted brand in germ protection around the home. Since then Dettol’s germ protection heritage has expanded across a growing portfolio of antibacterial hand wash, household cleaning and hand sanitiser products, to laundry sanitisers. This year, Dettol will continue to focus on the expansion of its range in areas where germ protection is important and relevant, such as in the laundry or protection from germs when you are out of the house. Dettol has…

Has never let me down.MALE, 60-69, NSW/ACT Trusted them for over 40 years.MALE, 50-59, SA/NT A high-quality, trusted Australian brand.FEMALE, 50-59, SA/NT One of the most trusted brands.FEMALE, 30-39, SA/NT IN THE VAST TAPESTRY of Australian history, few names shine as brightly as Victa, an icon that has been synonymous with quality, innovation, and the Australian way of life for seven remarkable decades. From its humble origins in Mervyn Victor Richardson’s Sydney garage, where scraps of metal, billy cart wheels, and a peach tin coalesced into the first prototype lawn mower, Victa has been a unwavering companion to Australian gardeners, aiding them in their quest to maintain pristine lawns and vibrant gardens. Through the years, Victa has not only provided the tools but has fostered a deep appreciation for outdoor…

Ten years on and still working perfectly.FEMALE, 60-69, QLD Bosch is always the best of the bunch – reliable and easy to use.FEMALE, 60-69, QLD Known for producing quality products that are reliable, well made and durable.MALE, 50-59, VIC/TAS SYNONYMOUS WITH RELIABILITY AND INNOVATION, Bosch ovens continue to earn the trust of customers through ground-breaking features and unwavering commitment to making your time in the kitchen more enjoyable. The newly released Series 8 oven range is designed to revolutionise the cooking experience while meeting the evolving needs of customers. The Air Fry function – available on all accent|line and Series 8 full size ovens – is ready to use without pre-heating your oven, while Steam Function Plus steams more efficiently than ever before at 120°C, cooking faster while preserving essential…

Affordable. Give to RSPCA charity.FEMALE, 60-69, NSW/ACT Great value for money. Easy to comunicate with.MALE, 18-29, QLD Quality service and great support.MALE, 40-49, VIC/TAS Reliable, effective, trustworthy.FEMALE, 40-49, WA RECOGNISED AS AUSTRALIA’S MOST TRUSTED PET insurance brand for the fourth year, RSPCA Pet Insurance aims to provide financial protection for pet owners with the option of four levels of cover, giving them peace of mind knowing their furry friends will receive the care they deserve, should they need it. RSPCA Pet Insurance is flexible and allows you to claim up to 80 per cent of your eligible vet bills to a maximum of $20,000 per year^, with no excess to pay and the freedom to use any registered vet in Australia. Plus, a portion of first-year premiums help support the…

Great results in cold water. Cost effective.FEMALE, 40-49, VIC/TAS Always performs with great results.MALE, 50-59, QLD One brand I could not do without.MALE, 50-59, NSW/ACT Works every time.FEMALE, 30-39, WA VANISH KEEPS THE CONSUMER at the heart of the brand’s values by constantly innovating and improving its stain-removal formula to help address some of the biggest laundry frustrations and pain points. So it’s hardly surprising that Vanish has won the Trusted Brands Stain Remover category for ten years in a row. Whether food, starch, greasy or outdoor stains, Vanish combined with its trusted Oxi Action formula helps lift and break down tough stains from your most loved clothes. The range is safe for everyday fabrics (cotton and polycotton), free from chlorine bleach, and provides a deep clean. Over the past…

Best nongreasy sunscreen.MALE, 70+, VIC/TAS Great sunscreen brand.FEMALE, 30-39, NSW/ACT Extremely reliable and effective.MALE, 18-29,SA/NT The one my family and friends use.MALE, 60-69, VIC/TAS A HOUSEHOLD NAME IN SUN PROTECTION for more than four decades, Banana Boat allows Aussie families to have fun in the sun while staying protected from its harsh UV rays. Uniquely formulated for the Australian climate, Banana Boat SPF50+ formulas provide the highest level of sun protection so you can say ‘yes’ to time spent outdoors all year round. Banana Boat believes fun in the sun is vital to family life, that’s why it delivers long-lasting protection that stands up to any outdoor activity. Whether spray, lotion or rollon, the easy-to-apply products are designed to help you and your family enjoy every moment outdoors. The brand…

Tried and found it tasty, healthy and a fair price.FEMALE, 18-29, QLD Such yummy food and quite affordable.FEMALE, 30-39, QLD Australian and good ingredients.FEMALE, 40-49, VIC/TAS Surprisingly yummy.MALE, 40-49, NSW/ACT AT THE HEART OF THE VEGIE DELIGHTS™ brand is a simple premise: deliciously easy plant-based eating every day. Vegie Delights is proudly Australian owned. Sanitarium Health Food Company has been making plant-based meals in Australia since 1908, with products like Nutolene and Nutmeat, which are still available today. Vegie Delights is the only plant-based brand you will find in the fridge, freezer and canned meals section of the supermarket, with over 15 product lines. Vegie Delights are a compromise-free way to include plant-based alternatives into easy weekday meals. The range formats are simple to prepare and provide a source of…

My birth was a little more dramatic than the standard way a baby enters the world. Within minutes of coming out, I was whisked away into another room while doctors gave my parents the difficult news: I was born missing my left hand. I’m sure it was quite jarring for them. An entire hand was just… not there? As surprising as it was at the time, it isn’t super rare. Having extra fingers or toes is the most common limb difference. My form, called amniotic band syndrome, is more rare, occurring in one out of every 10,000 to 15,000 births. Regardless of the form the disability takes, these families have to learn all the ins and outs of navigating that disability – from finding accessible travel to building confidence in…

Today he is a global star. His cookbooks have made him the second most successful Br it ish author after Harry Potter creator J.K. Rowling. Jamie Oliver’s career began in the kitchen of his parents’ pub in a small town in the county of Essex. As a chef in the TV cooking series The Naked Chef, he won over an audience of millions. Thirty years on, Oliver’s conviction to simple ‘naked’ ingredients is as fundamental to any delicious dish that still holds firm. In addition to your cookbooks and restaurants, you are famous for your campaigns for healthy eating for children. Eighteen years ago, you were in a school in London’s Greenwich district with television cameras for Jamie’s School Dinners. There was criticism at first, but later 270,000 people signed…

Walking 10,000 Steps (Or Aiming To!) This benchmark of maintaining good health started with one of the first personal fitness pedometers. The Manpo-kei hit the market in the 1960s, around the time the Tokyo Olympics boosted public interest in fitness. Its name, which translates to ‘10,000 steps meter’, was a catchy marketing move by manufacturer Yamasa, since the Japanese character for 10,000 ( ) looks a lot like a person walking. While hoofing it obviously improves health, the target of 10,000 steps was never based on actual science. However, several recent studies have proved it to be mostly true. Research shows that middle-aged men and women who walk at least 8000 steps per day were about half as likely to die prematurely from heart disease or develop dementia. Also, walkers…

“Can I pay my workers half in cash and half in food, if I can prove that the value of the food is of equal value? I can attach the food pricing to their payslip if they ask for it.” “My employee has called in sick because his cat is sick, and the vet has given him a medical certificate for the cat.” “Can I issue my staff with a warning letter for wearing the same perfume?” “My employee is a bit of a downer. Can I terminate them for not being happy at work?” “Do I have to pay the security guard dog wages?” “I received a complaint about one of my staff stripping naked at a hotel swimming pool, while wearing company uniform. Can I fire him?” SOURCE:…

I THINK OUR First Heroes WITH WHOM We Discover Flaws ARE Our Parents.TAIKA WAITITI, FILM DIRECTOR You should never apologise for who you are and what makes up your world and your life. You should always ask for help when you need it.DONNA HAY, FOOD EDITOR No man ever steps in the same river twice, for it’s not the same river and he’s not the same man.HERACLITUS, GREEK PHILOSOPHER I DON’T READ FOR COMFORT. COMFORT I SOURCE ELSEWHERE. I READ ONLY TO LEARN SOMETHING AND BE DELIGHTED BY IT.RICHARD FORD, AUTHOR I WISH I HAD MORE PATIENCE.TONI COLLETTE, ACTOR Too much joy, I swear, is lost in our desperation to keep it.OCEAN VUONG, POET…

For 25 years, the Reader’s Digest Trusted Brands Trustmark has been helping consumers identify the brands in the marketplace that are value-for-money, reliable and worthy of their business. As a brand, Reader’s Digest has celebrated many milestones globally, not least the magazine turning 100 in 2022. So the Trusted Brands survey celebrating its 25th anniversary in Australia is a particularly special moment in the company’s local history. Trust plays an important role in every decision the consumer makes: from deciding where to buy groceries, especially during this time of rising food prices and shrinkflation, to what life insurance to purchase to protect their family’s future needs. The Trusted Brands Awards serve as a guide for consumers, helping them see beyond the surface shine of marketing glitz. This year’s winners have…

Best value and reliable.MALE, 50-59, SA/NT High performing products. Great service history.FEMALE, 40-49, VIC/TAS Superior quality.MALE, 60-69, VIC/TAS Well made, long lasting, consistent performance.MALE, 18-29, VIC/TAS OPERATING IN AUSTRALIA for more than 50 years, Daikin understands the extremes of the Australian climate. As air conditioning specialists, Daikin continually strives to offer cutting-edge heating and cooling solutions, and designs, develops and manufactures a broad range of products here in Australia to benefit communities right across the country. “Our commitment in delivering high-quality products go hand-in-hand with environmental sustainability,” says Raj Singh, GM Product & Marketing. “Daikin was first to launch R-32 residential-use air conditioners, which have a lower global-warming potential and zero ozone depletion potential,” said Mr Singh. Daikin was also the first to introduce VRV air-conditioning systems, the world’s first…

Amazing service.MALE, 18-29, NSW/ACT They offer the best variety of wines at fair prices.MALE, 60-69, SA/NT Best experience.FEMALE, 30-39, VIC/TAS Brand has a lot of experience.MALE, 50-59, WA FAMOUS FOR QUALITY WINES, value for money and customer service since 1982, Cellarmasters has been one of Australia’s biggest selling wine subscriptions. When Cellarmasters joined forces with Australia’s biggest and most loved liquor retailer, Dan Murphy’s, it gave the brand further opportunity to expand its subscription service and expertise. Continuing the Cellarmasters legacy and combining the best of both worlds, Dan Picked subscriptions now offer the perfect wine boxes to suit your needs. From value-conscious 12 bottle Big Boxes, to 6 pack exploration via the Discovery range, there’s a box just right for you. Dan Picked’s other advantages include having access to…

Their customer service is great. I’ve never had any issues.FEMALE, 70+, VIC/TAS Very pleased with the price and quality of cars. Easy to book.FEMALE, 70+, VIC/TAS It is our go-to car rental company. Excellent service, products and prices.MALE, 50-59, VIC/TAS BUDGET KNOWS THERE IS an exciting world waiting for its customers to explore. So, it focuses on helping them ‘Get to the Good Stuff’. “We know our customers are excited about their journey, and we help them create fun by making their experience as easy as possible – whether it be a week-long road trip to the countryside or a beach weekender,” said Thomas Mooney, Regional Managing Director – Asia Pacific, Avis Budget Group. “People just want to get on the road with as little fuss as possible, so that’s…

I admire what Guide Dogs do for the community.FEMALE, 60-69, QLD They offer an essential service for the blind and vision impaired.FEMALE, 40-49, QLD Transparent and honest.MALE, 70+, VIC/TAS AT THE AGE OF FIVE, Melaine received a diagnosis of partial nerve deafness, a condition she has managed with two hearing aids. Over the years, her vision began to decline, leading to an ongoing gradual loss of sight. The combination of these challenges led to her being diagnosed with Usher Syndrome – a rare genetic disease that affects both hearing and vision. Despite her diagnosis, Melaine accumulated over three decades of professional experience within a reputable animal welfare organisation. Her diverse roles included Veterinary Nurse, Veterinary Administrator, Operations Manager and Community Outreach Coordinator. In 2021, at age 50, Melaine began looking…

Loved every minute of our cruise. Well taken care of.FEMALE, 60-69, VIC/TAS Great entertainment.MALE, 40-49, NSW/ACT Great destinations.FEMALE, 18-29, VIC/TAS I love this cruise line. Staff are very helpful.FEMALE, 60-69, NSW/ACT ROYAL CARIBBEAN has delivered memorable holidays for more than 50 years. The cruise line’s game-changing ships have revolutionised the holiday industry with innovations and an all-encompassing combination of experiences – from thrills to dining and entertainment – for every type of holidaymaker. This year, Royal Caribbean is launching two new ships, Icon of the Seas and Utopia of the Seas, featuring record-breaking experiences and homeporting in Florida. Royal Caribbean is committed to bringing world-class, innovative ships to Australian shores with Quantum of the Seas sailing from Brisbane and Ovation of the Seas sailing from Sydney in summer 2024–2025. Guests…

Amazing quality and long lasting.FEMALE, 40-49, VIC/TAS Premium brand, reliable products.FEMALE, 30-39, WA Best value and a good variety of products.MALE, 40-49, SA/NT Efficient and long lasting.MALE, 60-69, VIC/TAS BOSCH HAS A LONG HISTORY OF INNOVATION inspired by improving people’s lives – whether that be a simple home repair or a major local development of a sustainable wastewater system that saves 165 tonnes of industrial waste every year. As a trusted brand for DIY Power Tools for 12 consecutive years, Bosch is committed to providing DIYers with high-quality tools that empower them to finish the projects they set their minds to. Bosch DIY Power Tools are German engineered and are among the most popular Power Tools in the world. Many of the Bosch Power Tools sold in Australia are manufactured…

Fully informative, good follow up.FEMALE, 60-69, NSW/ACT Transparent, popular, widely respected.MALE, 50-59, SA/NT Trusted brand, good reputation.FEMALE, 60-69, QLD They understand seniors’ needs.MALE, 40-49, QLD LAUNCHED IN 1998 to meet the needs of the often neglected over 50s market, Australian Seniors have since helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or their long-planned retirement activities. Australian Seniors pride themselves on carefully selecting underwriters that share their vision of providing insurance that’s simple, easy to understand and cost-effective. They also offer exclusive discounts to Australians over 50, providing added value and a sense of community. Australian Seniors are always thinking of ways they can support the over 50s. With Australian Seniors, you know you’re in good hands. With their quality…

The company my GP recommends.FEMALE, 70+, NSW/ACT I have used this company my whole life.FEMALE, 30-39, QLD Excellent service and advice.MALE, 70+, VIC-TAS HEARING AUSTRALIA HAS BEEN PROVIDING EXPERT hearing care to Australians for over 75 years. Since first starting in the 1940s, Hearing Australia and its research arm, the National Acoustic Laboratories, have helped over two million children and adults across Australia. Last year alone more than 280,000 Australians were helped on their hearing journey. This includes over 14,000 Aboriginal and Torres Strait Islander children through Hearing Australia’s HAPEE programme, as part of its commitment to improving the hearing health of First Nations children. “Our dedication to providing the best hearing care for our clients has remained unchanged throughout the decades, and we are happy to see this reflected…

They are nothing short of brilliant. They make sure my parents have everything they need to be able to stay at home together.FEMALE, 50-59, NSW Reliable and true to their word.FEMALE, 60-69, NSW I’m a user and satisfied with the service.FEMALE, 70+, NSW AUSTRALIAN UNITY, the nation’s first member-owned wellbeing company, is dedicated to providing ‘Real Wellbeing’ for all Australians. With a rich history of delivering various health, wealth, and care services since 1840, Australian Unity is now providing quality support and clinical services in the home to approximately 50,000 customers. For older Australians who aspire to age at home, Australian Unity offers a range of tailored services, from home maintenance to personal care. The company understands that Real Wellbeing encompasses more than just physical health; it encompasses standards of…

I feel comfortable and respected.ALAN, NURSING ASSESSMENT CUSTOMER Excellent service from staff who visited our home, very professional.IAN, PHYSIOTHERAPY SERVICES CUSTOMER My support worker is wonderful and great at what she does.GLEN, HOME SERVICE CUSTOMER FOR MORE THAN 160 YEARS, AnglicareSA has taken care of South Australians in need. That tradition continues today with services delivered with compassion, respect, and clinical excellence to older South Australians, enabling them to live with dignity and maintain independence. “The importance of trust in the provision of essential care and support services has never been more important,” says AnglicareSA Head of Community Aged Care, Sam Laubsch. “Our service to others with compassion and dignity is an important part of how we work every day.” As one of the state’s most trusted home care providers,…

They provide high quality care.MALE, 50-59, VIC Their quality of care is very good.MALE, 70+, VIC They are fantastic with home care and aged care.FEMALE, 60-69, VIC They are trustworthy.MALE, 40-49, VIC MERCY HEALTH – WHERE GOD’S MERCY MEETS COMPASSIONATE CARE. For over a decade, the Sisters of Mercy have been the heart of healthcare and advocacy in Victoria, exemplifying a mission to bring God’s mercy to those in need. As a national and growing organisation, Mercy Health is a respected brand dedicated to delivering exceptional aged and home care services to Australians. Mercy Health Home Care provides community care and disability services that enable individuals to lead happy, healthy and independent lives in the comfort of their own homes. Navigating the complex aged care system can be overwhelming, but…

Have had a great run with my Bosch appliances. Strong and hardworking. Has a good reputation.FEMALE, 60-69, QLD Products perform well time after time.FEMALE, 40-49, VIC/TAS They just work. Simple as that.MALE, 40-49, QLD BOSCH CONTINUES TO SET THE STANDARD for laundry excellence with the latest on-trend graphite-grey matching appliance range. Designed to make laundry effortless and efficient, the new offerings feature the latest technology tailored to meet the diverse needs of modern households. Laundry appliances from Bosch incorporate a range of features aimed at simplifying your laundry routine. From the i-DOS automatic detergent dispensing system, that ensures precise detergent and water usage, to the Quick Wash 15-minute program for rapid results, Bosch’s goal is to make laundry a breeze. “Our economical heat pump dryers boast AutoDry technology, which senses…

I have used many STIHL products and never been disappointed.MALE, 70+, VIC/TAS Still the best and toughest brand.FEMALE, 18-29, WA The only brand I’ve used and I can’t fault it.MALE, 18-29, NSW/ACT Trustworthy. Good quality.FEMALE, 40-49, VIC/TAS FOR MORE THAN 98 YEARS, STIHL has offered some of the highest quality outdoor power equipment on the market to home and professional gardeners. A global market leader, and the No.1 chainsaw selling brand worldwide, STIHL is renowned for a broad array of quality products across their petrol and battery ranges. In the 52 years that STIHL has been sold in Australia, we have grown to trust and rely on the brand for their personal and ongoing service across their wide-stretching 600-strong network of privately owned STIHL dealerships. These smaller individual and family-owned…

Experts in paint technology. Respected amongst professionals.FEMALE, 30-39, SA/NT Best quality products.MALE, 50-59, QLD Well-known brand.FEMALE, 18-29, VIC/TAS A consistent finish.MALE, 40-49, NSW/ACT DULUXGROUP’S ORIGINS DATE BACK TO 1918, with its heritage in decorative paint. Today, DuluxGroup is a leading marketer and manufacturer of premium paints that protect, maintain and enhance the spaces and places in which we live and work. As leaders in colour, Dulux knows how overwhelming it can be for consumers looking for the perfect white. That’s why the Dulux website has lots of educational tools to help you find the right cool, warm or neutral white for your project, along with a list of the most popular whites. This year, Dulux is bringing a product innovation to market that is designed to keep your walls looking…

Been a great sealer for many years.MALE, 70+, QLD Works on a wide range of surfaces.FEMALE, 30-39, SA/NT Very reliable and trustworthy.MALE, 60-69, VIC/TAS Well established company. Large selection of products.MALE, 70+, NSW/ACT ABSOLUTE CUSTOMER satisfaction is what drives Selleys forward and is what ensures that ‘If It’s Selleys It Works’. That ‘can do’ spirit and commitment to quality that Selleys embodies today are the hallmark of the company’s founder, Martin Selley, who immigrated to Australia from Germany in 1939. Setting up a factory in Sydney, he quickly gained a reputation for making superior quality putty and adhesives. Today, Selleys is the leading choice for Australian consumers and tradespeople when it comes to adhesives, sealants, fillers and paint preparation products. “We are proud of our heritage, innovation and commitment to…

We use it at work, people ask for it specifically by brand name.FEMALE, 18-29, WA The main sugar substitute recommended by dieticians for diabetics.FEMALE, 70 +, SA/NT Best tasting. Quality can be relied on.MALE, 40-49, QLD CELEBRATING 12 CONSECUTIVE YEARS OF TRUST WITH EQUAL For over four decades, Equal has been the ally for those aiming to reduce sugar intake without sacrificing sweetness. “The continued trust from our consumers fuels our commitment,” said Manan Ohri, Brand Manager. “Our core mission revolves around empowering individuals in their pursuit of health and weight management, while ensuring they can still enjoy life’s simple joys, like the iconic sweetness of Equal. This dedication has solidified our position as the nation’s top sugar replacement for 12 consecutive years.” The beloved Equal Spoonful now comes in…

Been around a long time, trustworthy, reliable, Australian.FEMALE, 60-69, VIC/TAS. A reputable brand with a long history of good returns.MALE, 50-59, QLD Terrific group, good returns, helpful staff, can talk to real people.FEMALE, 60-69, VIC/TAS IN ITS 35-YEAR HISTORY, AustralianSuper – one of Australia’s first superannuation funds – has never wavered in its resolve to work in the best interests of members. “Today, AustralianSuper’s story is the story of over 3.3 million members1. One in seven working Australians is a member with us2 and we manage over $316 billion of members’ retirement savings1. Our ambition is that all Australians live well in retirement and everything we do is to help members achieve their best financial position in retirement,” said Rose Kerlin, Chief Member Officer. AustralianSuper understands that everyone’s financial journey…