Reasons a client might reject an idea are manifold – from “reasons with no reasoning behind them”, as Fredrik Ösk from Snask puts it, to simple budget considerations.
Naming often elicits powerful reactions that see clients dismissing ideas out of hand, sometimes for a variety of personal reasons rather than considered decision-making, says Why’s James Kent.
The fear of failure can also play a part. A particularly daring idea can be perfect for a client, but at the same time push their comfort zone, Kent adds. “The client looks at this and thinks, ‘We are spending quite a bit of budget on this, if I don’t get the ROI I am going to have a very uncomfortable review meeting with my boss. Best play it safe.”
Another idea might be…