As the pandemic upended business, strategy and consumer experiences, the most successful CMOs remained agile and innovative, pivoting and pushing for progress in terms of growth, creativity, sustainability, representation, organizational structure, remote leadership, product innovation, customer experience and more. In Adweek’s annual roundup of the most innovative marketers, we honor those leaders who helped brands navigate the coronavirus while positioning them for success in the future.
CHRIS BRANDT CMO, CHIPOTLE MEXICAN GRILL
Ask Chris Brandt what being in the restaurant business was like in the past year, and he doesn’t mince words: “2020 threw a lot at us,” he says, recounting all of the terrible news: “pandemic, stay-at-home orders, racial injustice” and, well, you get the idea.
But as the CMO of Chipotle, a fast-casual operation with 2,750 locations, Brandt…